On the unlikely occassion that there is a fault with an item, a full refund is available.
For all other returns a refund or exchange can be issued, less postage costs.
The customer is responsible for the cost of returning any item.
Items must be returned in original condition within 14 days of receipt.
Please contact us before returning any item giving order details and including reason for the return.
No item can be accepted as a return without a returns number.
Unfortunately we cannot refund or exchange pre-assembled hardware.
For safety and security reasons we would reccomend that customers send returns via recorded post.
Returns to be sent to:
Returns @ LOKO
97 High Street
Returns # _ _ _ _ _
*PLEASE NOTE - RETURNS WILL NOT BE ACCEPTED WITHOUT A RETURNS NUMBER*